PRIVACY POLICY
This Privacy Policy explains which personal data we (SDN Crafting Change Ltd - "us," "we," or "our") collect and how we use such personal data when you use the SDN Crafting Change Ltd website and other services ("Services"), including when you access the Services through online platforms. By using the Services, you agree to SDN Crafting Change Ltd's Privacy Policy and that we may process, transfer, and store your information in the United Kingdom.
IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SERVICES. We will post any modifications or changes to this Privacy Policy on our website. We reserve the right to modify this Privacy Policy at any time, so we encourage you to review it frequently. If we make a material change to this Privacy Policy, we will notify you by email or by means of a notice on our website when the changes take effect. Your continued use of the Services signifies your acceptance of our Privacy Policy as modified.
1. INTERNATIONAL COMPLIANCE
We store your information in the United Kingdom. Any transfer of your data will be compliant with applicable European data protection laws. All our communications are recorded for quality and training purposes and are stored on a secure third-party platform.
2. THE INFORMATION WE COLLECT
Information You Provide
SDN Crafting Change Ltd collects various types of information that you provide directly to us, including but not limited to:
- Account registration and administration of your account
- Uploads or posts to the Services
- Contest registration and prize acceptance
- Customer support and technical assistance
- Processing orders for products or services
- Newsletter subscriptions
- Access to products or services on social networks or third-party platforms
- Other uses of the Services where information is requested for participation
The information collected may include your full name, email address, phone number, home address, mobile phone number, payment details, shipping address, gender, birth date, and location data. Our mobile services may request access to your photos and videos to enable uploads to your account or social media accounts.
Information We Automatically Collect
When you use SDN Crafting Change Ltd Services that connect to the Internet, we may collect certain information automatically, such as:
- IP address, browser type, and operating system
- Referring and exit pages, platform type, and pages viewed
- Date and time you used the Services
- Error logs and other technical data
We use third-party analytics providers and technologies, including cookies, to assist in collecting this information.
Information from Other Sources
We may receive information about you from third parties, such as business partners, marketers, social network services, and others to supplement the information we collect directly from you.
Anonymous or De-Identified Data
We may collect or anonymize data so that it does not identify you. Our use and disclosure of aggregated or de-identified information are not subject to any restrictions under this Privacy Policy.
3. COOKIES AND SIMILAR TECHNOLOGIES
Please see our dedicated Cookies Policy for more details.
4. ONLINE ADVERTISING AND ANALYTICS
We use third-party analytics services, such as Google Analytics, to evaluate how users interact with the Services. These providers may use cookies to track your interactions with our website.
We do not serve third-party advertisements directly but may work with analytics and advertising partners to deliver advertisements on third-party websites.
5. USES OF INFORMATION
We may use the information we collect for:
- Service improvements and troubleshooting
- Order-related communications
- Customer service and technical support
- Newsletters, special offers, and updates
- Service-related announcements
6. SHARING AND DISCLOSURE OF INFORMATION
We do not sell, rent, or trade your personal data. We may share information in the following ways:
- Customer Testimonials – With your consent, we may post testimonials on our website.
- User-Generated Content – If you post content on publicly available areas, it may be visible to other users.
- Service Providers – We use third-party service providers for tasks such as payment processing and email services.
- Business Transactions – In the event of a merger or acquisition, your information may be transferred.
- Legal Compliance – We may disclose your information if required by law or to protect our rights.
7. YOUR CHOICES
You can opt out of marketing communications by following the instructions included in each newsletter or email.
8. EU RIGHTS TO PERSONAL INFORMATION
EU and Swiss individuals have rights to:
- Access their personal information
- Correct inaccurate information
- Request deletion of their information
- Object to processing of their data
To exercise these rights, contact us at compliance@sdncraftingchange.com.
9. THIRD-PARTY LINKS AND FEATURES
Our Services may contain links to third-party websites. This Privacy Policy does not apply to third-party sites, and we encourage you to review their privacy policies.
10. CHILDREN’S PRIVACY
Our Services are not intended for children under the age of 18. We do not knowingly collect personal data from children.
11. INTERNATIONAL USERS
By using our Services, you acknowledge that your information may be transferred, processed, and stored in the United Kingdom.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated via email or notice on our website.
13. HOW WE PROTECT YOUR INFORMATION
We implement reasonable administrative, technical, and physical security measures to protect against unauthorized access, destruction, or alteration of your data.
14. CONTACT INFORMATION
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: sdncraftingchange@gmail.com
Mailing Address: SDN Crafting Change Ltd
Elgar, Buxton Road, Tideswell, Derbyshire United Kingdom
Last Updated: 01/01/2025